SPP Help Centre
A clear answer. Your next step.
Find guidance for your account, CVs, applications, Credits and Boost. Search our guides or contact the SPP team.
AI help is available 24/7. Human replies depend on team availability.
- Get started
Set up your account, prepare your CV and understand your workspace.
Read the getting started guide → - Plans and payments
Understand Credits, renewals, Boost reservations and refunds.
Explore Boost payment guidance → - CVs and applications
Manage CV versions and follow recorded application progress.
Explore CV and application guidance → - Frequently asked questions
Quick answers about SPP features, access and privacy.
Browse website FAQs → - Contact the support team
Start a support conversation and describe the problem. Ask for a teammate when you need human help.
- Prefer email?
Include the affected page and what happened. Never share passwords, sign-in codes or full card details.
Email support →